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Hornet · 15-07-2007, 13:32

From past experience of taking companies to court you will have to allow them a chance to fix it first. Ring them and tell them what the fault is then let them come out and sort it. At this stage it would also be worth sending a recorded letter about it being there one chance to fix it before you terminate the contract as for the money you are paying it is unacceptable...etc...

If its still like it after fixing send them a letter canceling and saying if they don't collect box and and terminate you will comence CCP in 30 days.

15-07-2007, 13:32	#14
Hornet Inactive Join Date: Feb 2007 Posts: 371	Re: Cancelling Virgin subscription From past experience of taking companies to court you will have to allow them a chance to fix it first. Ring them and tell them what the fault is then let them come out and sort it. At this stage it would also be worth sending a recorded letter about it being there one chance to fix it before you terminate the contract as for the money you are paying it is unacceptable...etc... If its still like it after fixing send them a letter canceling and saying if they don't collect box and and terminate you will comence CCP in 30 days.