Quote:
Originally Posted by GPR
Please could someone help.I am trying to build a website with the free 55meg.
I am using dreamweaver and cuteftp, when I enter my username and password into cuteftp and it trys to connect I get this
I have entered the following.
FTP Server: upload.ntlworld.com
User Name: your username
Password: your password
But still get the above error message. |
Hi
the server address is correct
your user name should be your main email address you set up when registering your account, but without the '@ntlworld' suffix
The password should be the original one you set up when registering, i.e. letter & 9 numbers - this is the usual cause of problems, as people change their e-mail password, but the webspace still expects the old one.
If that is the case & you can't remember the original, you will have to contact Technical Support & they will reset it for you.
