Thread: Cancelling Virgin subscription
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Old 15-07-2007, 13:09   #12
on in an hour!
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on in an hour! has reached the bronze age
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Re: Cancelling Virgin subscription
Quote:
Originally Posted by Armitage Shanks View Post
That's reassuring to hear - I'm not looking for a drawn out squabble with VM, I'd sooner just cut my losses and take my business elsewhere without any aggro so that I don't have to put up with the missus huffing and puffing of an evening when her latest episode of CSI or Criminal Minds turns into a bad impression of a Norman Collier skit.

---------- Post added at 13:53 ---------- Previous post was at 13:40 ----------



Ok - this is turning into a game of semantics here. If people object to my use of the word inherent because their interpretation of its definition is different to mine then I am happy to concede and drop it.

The problem isn't an inherent one - rather it is a known, widespread, longstanding and, as yet, unfixed problem which renders a significant part of the service for which I and many others subscribe unusable.

I will give them the chance to fix it, in the same way that I would take my car back to have its brakes fixed. What I won't take kindly to is time wasting by VM getting me to try out 'fixes' that have no track record of solving the problem. I'll keep my fingers crossed that they do the right thing and makes this as hassle-free as possible.
how do you know their fixes have no track record if you havent had an engineer out to 'waste your time' yet???
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