Cable Forum - View Single Post

chickendippers · 13-07-2007, 19:25

Hi there,
My channel listings keep disappearing from my Pace DI4000-N box and everything (Now and Next and the full guide) simply says "No Program Information". Restarting the box usually fixes things but it's a pain having to do twice a day.

I've noticed the following message in the error log, it is there many times over all with similar timestamps (58) Invalid Channel Index. This sounds like it might be the cause?

The odd thing is that this problem doesn't affect my Samsung STB at-all so leads me to suspect that it's something specifically to do with the Pace box.

Is this a known issue, or do you reckon it's worth ringing up and perhaps getting a new one?

Thanks in advance,
John.

13-07-2007, 19:25	#1
chickendippers Inactive Join Date: Jan 2004 Location: Newcastle and Horsham Services: On-cable: TV-L, BB-L, Phone-M. Off-cable: Sky+ HD, Plusnet Unlimited. Posts: 1,432	Invalid Channel Index Error Hi there, My channel listings keep disappearing from my Pace DI4000-N box and everything (Now and Next and the full guide) simply says "No Program Information". Restarting the box usually fixes things but it's a pain having to do twice a day. I've noticed the following message in the error log, it is there many times over all with similar timestamps (58) Invalid Channel Index. This sounds like it might be the cause? The odd thing is that this problem doesn't affect my Samsung STB at-all so leads me to suspect that it's something specifically to do with the Pace box. Is this a known issue, or do you reckon it's worth ringing up and perhaps getting a new one? Thanks in advance, John.