..and you can have your fair share of problems down the bt route aswell.
I know people who have problems with bt/sky and others who don't. As on here there are people who have their problems with ntl and in my area i don't know anybody who's service has been any different to mine; practically flawless.
All i'm saying is while you may have a problem, others may not and the service from the other providers could just be as bad