Hi Adam and thanks again for contacting me mate, its really appreciated.
My domain name is hosted at namescheap.com and i do have a control panel. I've updated the nameservers, pointing them to hostgater and nowhere is the wiredhub nameservers listed anywhere, this is what baffles me.
Whats really baffling however is that its only Swansea that hasn't and refuses to change. We have members on BT, AOL etc and that changed for them, allowing them to hit the new server using the nptchat.co.uk domain name.
I just don't no what else to do and being a local focal group based around Neath Port Talbot (where most members use the Swansea Cache) its really really causing MASSIVE headaches. If i'm not careful google will penalise us to for duplicate content and its already effecting advertising revenue.
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One thing i wonder is if i delete the account from there completely in the cpanel control panel, will it then resolve ? The one worry i have doing this is that my members hitting the old server would then hit a dead website and not be pushed to the new website if that didn't fix the issue