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I still have an account with them currently that is redirecting any traffic to http://www.nptchat.co.uk/ to our new server by IP, i.e. http://74.53.26.194/~weplycom/forums/ which at least allows my members to find and use the new server. This is so incredibly frustrating and just proves that going with a bad host is a very very bad idea.
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Dowh! - their DNS servers are still quite clearly giving out bad answers.
adam@myhost>host -t a nptchat.co.uk ns1.whsrv5.com
Using domain server:
Name: ns1.whsrv5.com
Address: 72.249.55.37
Aliases:
nptchat.co.uk has address 72.249.55.36
How do you control the DNS for your domain- do they update it for you, or do you have a control panel? If you have a control panel- there should be some option for removing that domain from DNS. If they control it, then you need to go back to them and demand they stop hosting DNS for a domain they do not have any control over.
Quote the evidence- their DNS server is still giving bad answers, and it must stop. They're the chaps in charge- to hand it over properly they need to stop answering.
(its not difficult..)
Of course, Virgin Media could restart all the DNS servers in Swansea, which would flush the cache, and as a side effect fix your issue (because they would forget who's authoritative for the domain). But this would give less than optimal service to other users in the area while the DNS server re-learn popular hosts! Not a good solution to fix an issue with just one site, which could happen again tomorrow with someone elses!
We really need to attack the underlying issue- hosting providers need to cease holding configurations for domains they no longer host... :o)
Adam.