Well my response from my provider was as i figured it would be
It isn't them at fault (as always). They've been nothing but trouble for months, what with hotmail and yahoo mail issues, slow access speeds, inadequate support staff who don't read tickets properly, server being down for around 4 days (again) and now this issue with DNS. Heres the response.
Quote:
Hello,
Once you change the nameservers to your new hosting provider, our DNS does not have any affect on it as it does not point to it any more.
As long as you did not leave our nameservers in your list, you would switch over the new host within 24-72 hours. It can take longer for the nameservers to propogate to some ISPs than others. Give it atleast 72 hours for full propogation.
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Thae last time i tried moving away from this provider i waited over a week and my domain still didn't propogate
Is there anything else i can do as clearly they are not going to do anything themselves ..
I still have an account with them currently that is redirecting any traffic to
http://www.nptchat.co.uk/ to our new server by IP, i.e.
http://74.53.26.194/~weplycom/forums/ which at least allows my members to find and use the new server. This is so incredibly frustrating and just proves that going with a bad host is a very very bad idea.
Any further help would seriously be appreciated and i really really thankyou for all the help so far. You guys have been fantastic.