Quote:
Originally Posted by Semi On
Hello all,
Does Virgin Media have a specific complaints address I could write to? I have looked on their website but couldn't find one.
Long story short, I called to cancel my account in March and was told it would be disconnected at the end of April. I cancelled my Direct Debit and thought that was that. Got a letter yesterday from "Moorcroft Debt Recovery Ltd" telling me I owe Virgin £73.
What's ironic is that they promised to pay me £24 compensation for the two weeks I spent without broadband in March (which is why I cancelled in the first place).
Any help would be appreciated. 
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try this address:
complaints noone deals with dept,
office of nobody cares,
couldnt give a **** st,
CRA P1
not much help i know,but i bet you feel that this address would probably get you further than you have!!!!