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Old 05-07-2007, 19:03   #5
on in an hour!
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on in an hour! has reached the bronze age
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Re: Virgin Media Complaints Address?

Quote:
Originally Posted by Semi On View Post
Hello all,

Does Virgin Media have a specific complaints address I could write to? I have looked on their website but couldn't find one.

Long story short, I called to cancel my account in March and was told it would be disconnected at the end of April. I cancelled my Direct Debit and thought that was that. Got a letter yesterday from "Moorcroft Debt Recovery Ltd" telling me I owe Virgin £73.

What's ironic is that they promised to pay me £24 compensation for the two weeks I spent without broadband in March (which is why I cancelled in the first place).

Any help would be appreciated.
try this address:
complaints noone deals with dept,
office of nobody cares,
couldnt give a **** st,
CRA P1
not much help i know,but i bet you feel that this address would probably get you further than you have!!!!
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