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Old 05-07-2007, 18:59   #4
Mr Angry
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Re: Virgin Media Complaints Address?

Quote:
Originally Posted by Arthurgray50@blu View Post
If l was you, write a recorded delivery letter to Sir Richard Branson and VIRGIN HEAD OFFICE, l believe it is in North London, and your problem should be sorted, don't bother sending it anywhere else, as you won't get a reply.
With all due respect, whilst it may have worked in your situation, writing to Richard Branson's registered office address on a matter like this is the equivalent of p***ing in the wind.

If this individual has had his / her credit history adversely affected as a result of something VM did then he / she needs to write to a legally culpable individual - in this case the Company Secretary.

Neither Richard Branson in his capacity as a shareholder nor the bricks and mortar at 160 Gt Portland street can be called to account for such behaviour. The Company Secretary can and, believe me, nothing focuses their mind faster than a complaint arriving at their home address.
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