Quote:
Originally Posted by Rik
ALWAYS get the persons name, email address or ext number, when you are offered a fabulous retentions deal, far too many people are offered fabulous deals, that never materialise .
If you break the contract you will be required to pay for the remaining months, at the end of the day, its just your word against there's.
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Not much else to say other than I have lost faith in VM's ability to see through simply getting a quick buck off their customers. I know not all CS staff are the same but the ones I have spoken to simply lie their way out of everything. I am very disappointed that such a big organisation can be so shoddy