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Tod · 22-06-2007, 08:36

I spoke to someone in CS and he said that the V+ boxes needed a software update as they "can not cope with all the features and VOD". This update would be done end July.

He also told me that no one can get all the HD movies listed on Filmflex. When I asked why they have them listed I was told that "People with Virgin Freeview boxes can get them"? I challenged this as there is no HD on freeview, but the guy said that is what he was told and did not know first hand.

Why are people at VM told to lie to customers? This is the best way possible to make customers leave.

Can anyone confirm if they can get all the HD movies on VOD - see if that was a lie also?

22-06-2007, 08:36	#51
Tod Inactive Join Date: Jun 2003 Location: Aldershot, Hampshire Services: Virgin Media - Tivo, TV XL, Broadband XL, Phone XL, Mobile Posts: 677	Re: On Demand Variance I spoke to someone in CS and he said that the V+ boxes needed a software update as they "can not cope with all the features and VOD". This update would be done end July. He also told me that no one can get all the HD movies listed on Filmflex. When I asked why they have them listed I was told that "People with Virgin Freeview boxes can get them"? I challenged this as there is no HD on freeview, but the guy said that is what he was told and did not know first hand. Why are people at VM told to lie to customers? This is the best way possible to make customers leave. Can anyone confirm if they can get all the HD movies on VOD - see if that was a lie also?