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Old 17-11-2004, 20:43   #33
DeadKenny
Inactive
 
Join Date: Jul 2003
Location: Woking
Age: 53
Services: PlusNet 2Mbps Premier. BT. Sky Digital. TiVo.
Posts: 273
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Re: Cancelling Broadband and leaving NTL

Quote:
Originally Posted by Scooby
Then well sorry.....your a fool!!
Thanks

Quote:
Not sure what you mean by that, but i don't work for ntl!! just trying to tell you that what you are saying is probably not ntl's fault!!
Well it's just that you seemed to speak with some authority about NTL never refusing to sign for a letter so I assumed you must work for them to know this


Anyway, here's the latest development...

Got home and there's a message on my phone about 6pm from NTL saying they received my letter dated the 18th Oct and will be cancelling as of the 18th Nov (tomorrow).

So, it seems problem solved.

Interesting that one of the guys here who PM'd me and checked my account details said there was no record of any correspondance in this matter.


Thanks for being "understanding" of a p'ssed off customer by the way guys (except the guy who PM'd me who was of help). I'll leave you all alone. I hope this kind of attitude isn't reflected when you deal with customers on the phone
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