I moved into my new house 2 weeks ago, thought VM were great. I called them a week before i moved and gave them the date im moving in, the day before we were taking some boxes into the new house and vm were outside digging the pavement and installing cables allready, then on the day we actually moved in they had a team round in the afternoon (as i requested) and installed all my tv/internet services within an hour.
I live in Brighton east sussex and we still dont have 20mb yet though
The only thing that anoyes me is you cant have 2 internet cables from the same company coming into 1 house providing 2 different internet services.