Originally Posted by Scooby

for the last time....You have paid money to the Royal Mail for them to deliver a letter to ntl, if they say to you, 'oh sorry, we don't know whats happened to it, it hasn't been signed for' and you accept that as an answer!!

Then well sorry.....your a fool!!

the Royal Mail have had 1000's of complaints recently for undleivered letters, not signed for letters, when they should of been etc....so rather than speculating on here, maybe it would be best if you eithier ring ntl and find out of they got it, or ring the RM and tell tell them to find out whats happened to a letter you sent recorded delivery, your their customer and for them not to give you an answer is pathetic!!

oh and to set you straight....


Not sure what you mean by that, but i don't work for ntl!! just trying to tell you that what you are saying is probably not ntl's fault!!

I think your last sentence sums it up really... 'That's why we have to send by recorded delivery to make sure there is a record of delivery'....

couldn't agree more with you, thats why its not acceptable for the RM not to be able to tell you whats happened to it!!!