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Hornet · 16-06-2007, 10:31

I had Action Aerials install an aerial on my house yesterday. Man took one look at house and said should be able to get it in loft. Detached house with easy access so NO REASON not to put on roof!

House has all wiring as new. Told me if he put it up outside will use a DM15 and amp booster as I am in poor reception area for digital. If in loft for same price will give me best aerial DMX15 and booster. He checked loft and said excellent signal on his reader no point putting on roof. Said as long as as good OK.

15 mins later installed by tying it up with two cable ties on rafters! Bent two back rods of aerial to do this and front touches felt in roof, but he said all fine reading excellent.

All tuned in all channel between 50% and 100% in diginox signal reader.

When he went and we watched ITV 50% on box, it pixellated about 10 times in an hour only split second each time. Sky news fine and no pixels 100% signal all times.

Is it normal for freeview channels to pixel now and again?

Have I been conned re. loft and stronger aerial?

Get feeling he didn't want to take ladders of van. I have rang co. told them not happy, they are sending same engineer back Wednesday to discuss? If still not happy I need to call them again!

Any advice? THANKS

PS Ã‚Â£200 paid in total!!!

16-06-2007, 10:31	#1
Hornet Inactive Join Date: Feb 2007 Posts: 371	Freeview aerial installation I had Action Aerials install an aerial on my house yesterday. Man took one look at house and said should be able to get it in loft. Detached house with easy access so NO REASON not to put on roof! House has all wiring as new. Told me if he put it up outside will use a DM15 and amp booster as I am in poor reception area for digital. If in loft for same price will give me best aerial DMX15 and booster. He checked loft and said excellent signal on his reader no point putting on roof. Said as long as as good OK. 15 mins later installed by tying it up with two cable ties on rafters! Bent two back rods of aerial to do this and front touches felt in roof, but he said all fine reading excellent. All tuned in all channel between 50% and 100% in diginox signal reader. When he went and we watched ITV 50% on box, it pixellated about 10 times in an hour only split second each time. Sky news fine and no pixels 100% signal all times. Is it normal for freeview channels to pixel now and again? Have I been conned re. loft and stronger aerial? Get feeling he didn't want to take ladders of van. I have rang co. told them not happy, they are sending same engineer back Wednesday to discuss? If still not happy I need to call them again! Any advice? THANKS PS Ã‚Â£200 paid in total!!!