I'll need your MAC, house number and post code, phone number ( if its a VM one ). Don't post them here, PM me, though check with one of the forum staff first, you don't want to be giving out your details willy-nilly
I work for ex-Blueyoner so I can't promise you that I'll be able to find you on our system, with luck you'll be a ICOMS account and I will.
I'll be able to tell if your account is balanced or not, though from what you have wrote already it sounds as though there is a linerunner error.
As I said I can't promise, but I'll give it a go.
And for the record I hate the term(s) " script reader ", " reading from a script "
/r00t
r00t:edit,
I'm not in work untill monday now, so I hope you don't mind the wait and it maybe in the late afternoon ( on my lunch ) when I get a chance to check.