Cable Forum - View Single Post - 4 months and virgin still havent sorted my problem!!! serial key needed please :)

Marge · 14-06-2007, 20:18

Ring Technical Support and ask them to swop your modem over (they have a programme to do this). Your account has already been activated with your previous pin number so you don't have to do it again.

I would bet the engineer, when he took your original modem, hasn't removed it from the system hence when someone looks at your account it's still there larger than life and confusing things !!

Should be a quick two minute job fingers crossed xx <---- fingers crossed for you !!

14-06-2007, 20:18	#3
Marge Inactive Join Date: Jun 2003 Age: 58 Posts: 5,566	Re: 4 months and virgin still havent sorted my problem!!! serial key needed please :) Ring Technical Support and ask them to swop your modem over (they have a programme to do this). Your account has already been activated with your previous pin number so you don't have to do it again. I would bet the engineer, when he took your original modem, hasn't removed it from the system hence when someone looks at your account it's still there larger than life and confusing things !! Should be a quick two minute job fingers crossed xx <---- fingers crossed for you !!