Quote:
Originally Posted by Efour
Took me over 2 months to get them to admit that the data centre/UBR was over subscribed.
Im paying 15 quid for my 20mbit until its fixed. ETA none...
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i phoned up to cancel as i really had enought of the p*** poor service i was getting for my £35 a month, the speeds i get i can get cheaper on adsl, but thats an option i think i'll take as it cant be any worse then what i am getting know.
I got offered £12 a month for twelve months to stay with them whilst they sorted the problems out, ETA none also he said if it isnt fixed by then "just phone up again to cancel to keep the lower rate"
I'd rather pay full price and get the service they advertise
