Also in Kairdiff,
Landline phone has not worked for two weeks now. Have since sent three emails to Virgin Media, each time fobbed off with the same standard reply "busy, but we will get round to you". Have tried using a neighbour's phone to contact them - just interminable recorded messages! Tried 150, but was cut off after five minutes. Drove to Dunleavy Drive in Cardiff to find the NTL offices, but discovered they had moved due to the takeover. Have now written a rude letter to Virgin in Swansea. So far no reply.
This firm is an absolute swine and needs to be prosecuted. Am on the point of cancelling my direct debit.
