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Old 08-06-2007, 09:49   #19
mightyeye
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Join Date: Mar 2007
Services: BT Telephony & Total Broadband & Virgin Media V+ TV
Posts: 16
mightyeye is an unknown quantity at this point
Re: Finally rid of my expensive Virgin phone

Quote:
Originally Posted by ACDeag View Post
It does not surprise me, what I was pointing out was that BT's charges are very similar to VM now, except BT's evening and 0845/0870 are still significantly lower. There are many alternatives to Bt for calls though such as Primus Saver 2.

Here is the announcement about the increase in the connection fee to 6p, hidden in all the spin about the cut in their charges.

http://preview.tinyurl.com/368n64

http://tinyurl.com/368n64
Virgin Media's spin is worse.

I was surpirised you didn't link directly to the relevant BT page, never mind. Frankly, BT is and it is a fact, a far better telephony service for the average customer than Virgin Media. BT charges are not similar to Virgin Media, VM telephony charges are far too high. BT still offers a far better deal and clearly prices, except for the Monday - Friday daytime calls are falling. BT also offer good call analysis on line which for VM is unexplored territory. Many areas of VM still do not have CLID, and there is no chance they will get it.

I know I get a better deal from BT, I also know I get a far better broadband service than I did with VM. It's a pity since without doubt, the V+ service is superb, so far, someone in VM should get their thinking caps on and make the telephony service more competitive, there is evidence the company has had a loss of customers due to the telephony charges and the executives are aware but still delay any serious reductions.

I shall be working on dumping our VM telephony service as soon as I can.
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