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Originally Posted by DeadKenny
Because almost always a recorded letter is likely to be a cancellation or complaint of some sort. It's in some companies interests to ignore these.
The reason I am suspect about it is because of reports from others who have had letters ignored and especially those who have requested cancellation on the phone and been subsequently ignored despite promises on the phone. If they can do it on the phone they can do it on receipt of a letter.
Looks like I'm not the only one as samuelnw53 just posted the same problem. So either RM have screwed up at least twice, or NTL are not signing for letters.
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I suppose that NTL get a fair few cheques sent recorded delivery that they don't want to ignore.
If you had taken the advice given by Chris T, Orangebird and Mark B on the day that you started this thread then the notice period would now be up and you would know whether your request for cancellation had been actioned. You could also have given notice of cancellation by email on that day with cc's to a NTL director if you had doubts about it being actioned.