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Originally Posted by Scooby
Why would ntl refuse to sign for something when they don't know what it is until they open it!??!  |
Because almost always a recorded letter is likely to be a cancellation or complaint of some sort. It's in some companies interests to ignore these.
The reason I am suspect about it is because of reports from others who have had letters ignored and especially those who have requested cancellation on the phone and been subsequently ignored despite promises on the phone. If they can do it on the phone they can do it on receipt of a letter.
Looks like I'm not the only one as samuelnw53 just posted the same problem. So either RM have screwed up at least twice, or NTL are not signing for letters.