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Old 04-06-2007, 17:31   #2
Bill C
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Re: Shocking Service From Virgin Media

Quote:
Originally Posted by Spitfire12 View Post
As i Was unhappy with the Service VM were Giving to me..I Cancelled all my 3 services as of Last Friday.. The Girl said we would have to do a 30 day cancelling period and i agreed...

I Rang late Friday becuase my Net was not working...The India Girl said Theres Maintance in your ares..would be fixed Saturday 6:30PM....Saturday 6:30 Came...No internet...So i Rang....Your Modem's MAC is being denied access to our network sir..Ill put you thorugh Customer Service (This was at 7:30pm ) I get Disconnected while being transfered This Happened 7 Times... They Have no Techical Support to be able to tuen on a Modem it Seems at Weekends ?!?!?!?!?!

I Rang Back on Sunday and they say Customer Service is Closed and nothing can be done....So Theres 3 Days without Net...I Rang Back to Day And within 5 Times it was all Sorted...28 Days until i Leave VM

Now My BT Line is going live next week....Need a New ISP...Recommend one Please Unlimited DL
Well you need to know whats in your exchange.

Go HERE

Put your number in and that will tell you your line distance and whats in the exchange. Line distance will be line of site so you will need to add at least 1 km more to that.

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