Quote:
Originally Posted by jem
Well for me, I signed up on-line late on a Wednesday night (about 11pm) and the equipment was in my hands on Friday evening. The courier had delivered it on Friday morning - it needs signing for so make sure that someone's in. It literally took ten minutes to connect up, six of which was trying to get my DECT phone unplugged from the landline socket and the cables out of the ducting they were hidden in.
They will also send you a tracking number which use can use to track the status of the delivery
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lol i just phoned virgin to cancel the phone and was speaking to a robot in India and after 10 minutes he told me he cant cancel as my name was not on the bill. I explained to him that i am on the account and have a password but he just said " is there anything else you would like today " i then lost it and asked him to put me through to retentions but after holding for 10 minutes i gave up so i think i will call again @ 3pm when the Mrs gets home. The trouble is i just know they are going to offer me 3 for £30 with unlimited uk calls
does anyone have the direct number for retentions / cancellations