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Originally Posted by anotherhuman
Very useful info there thanks guys.
I rang BT today to enquire about the line and they told me (by looking on their system) that the wiring to the house has already been done by the house builders - good.
But they said they still might charge the full £124.99 installation charge depending on the amount of work that's involved at the exchange. I didn't understand what he was saying to be honest, and it sort of seemed to me they wanted to charge me £125 for simply flipping a switch on their end to make the line active.
And another thing that surprised me was the minimum term contract of 12 months - once I get the line installed I need to pay them £11 rental for a minimum of 12 months from the date of installation, which is ridiculous IMO. I asked if I could just get the line installed and not activated just yet and was told this wasn't possible. What if after trying an ADSL broadband service I find my line gives me below acceptable speeds and decide not to go long term? I would still need to continue paying BT line rental even though the line wasn't being used 
Does this all sound right to you, or was this CS dude talking out his backside?
I'm pretty convinced now that all the engineer needs to do in the house is attach one of those master sockets to the wall. What's this work that needs to be done at the exchange (by different engineers I was told)? |
Take the bottom bt together option and that has a min term of 3 months instead of 12, the 2 higher packages are 12 only.
I expect you wont have to pay the install fee but the problem is BT dont want to decide that before the install takes place.