Quote:
Originally Posted by Mr Angry
Assuming the letter of April 23rd referenced above is your first correspondence with your bank then I'm afraid you haven't followed the "advice given in this thread" as the timespan between April 23rd and May 30th does not exceed the time afforded a respondent in respect of compliance with a SAR under the DPA (40 days).
I think you should calm down, count to 10 and be a bit more responsible about your overdraft spending.
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There was no need to go down the DPA route as we had the information to hand from bank statements.
Faulty's tried contacting the bank regarding this and has been ignored every time, although last time she actually went into the branch to discuss it, they admitted they were wrong to take the charges, but said they couldn't do anything about it as it was with another dept!
Many of the charges are charges for charges, where we've had to use her card because my work has screwed up my pay day (I blame Gordon Brown) or where Barclays have delayed clearing cheques into my account (should take 6 days, our deposit cheque from our last house took 7 working days to clear).
The card hasn't been used for about a month now, and there are no plans to use the account again as my wages have been sorted.
The above letter has been discarded, and I've taken over, using the info on the moneysavingexpert website. Currently waiting for the 40 days to run out on the DPA request I've sent to HSBC for my old account.