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SilverLady · 01-06-2007, 18:15

This sounds like the same problem I've had accessing my online banking site. I live in the Fife area too. However, I spoke to Virgin's help centre around 8.30 pm yesterday and was told they were aware of the ongoing problem and their technicians were working on it. Don't know why the Virgin status page gives today as the start of the problem. Seems to be taking a long time to correct. I'm wondering if there is some kind of security (or lack of security) problem with Virgin's access to these secure sites. Bank's helpline yesterday told me there was a problem with Virgin customers accessing and directed me to Virgin for help. (See thread 'Natwest/RBS)

01-06-2007, 18:15	#8
SilverLady Inactive Join Date: Jul 2006 Posts: 151	Re: problem viewing 2 websites? This sounds like the same problem I've had accessing my online banking site. I live in the Fife area too. However, I spoke to Virgin's help centre around 8.30 pm yesterday and was told they were aware of the ongoing problem and their technicians were working on it. Don't know why the Virgin status page gives today as the start of the problem. Seems to be taking a long time to correct. I'm wondering if there is some kind of security (or lack of security) problem with Virgin's access to these secure sites. Bank's helpline yesterday told me there was a problem with Virgin customers accessing and directed me to Virgin for help. (See thread 'Natwest/RBS)