Re: Virgin Media Customer Service- Your Personal Experience
I have written to them twice and even sent an email.
I have had the standard reply on all three occasions. "Sorry we are very busy at the moment and your reply could take a little longer than normal.
This was the same on the letters and email.
Considering that the first letter was written on the 29th March 2007 and I have yet to recieve a reply I think that the customer services department is a figment of someones imagination and no such place exists. They are all trying to attract new customers and dont give a fig for you once you have signed up.
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