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DeadKenny · 17-11-2004, 13:54

I phoned them up and they said it hadn't been delivered. Okay, it could be lost, but it's far more likely they didn't sign for it and thus it was rejected.

It should in theory eventually get returned to me.

I've fired off another telling them I've fulfilled my obligations and given them 30 days notice so I'm cancelling the direct debit. It's not my problem if they refused the letter or RoyalMail screwed up. I included the previous letter also. This time it's gone 1st class, not recorded, so I'll have no proof it's been delivered but maybe they'll accept it this time.

17-11-2004, 13:54	#18
DeadKenny Inactive Join Date: Jul 2003 Location: Woking Age: 53 Services: PlusNet 2Mbps Premier. BT. Sky Digital. TiVo. Posts: 273	Re: Cancelling Broadband and leaving NTL I phoned them up and they said it hadn't been delivered. Okay, it could be lost, but it's far more likely they didn't sign for it and thus it was rejected. It should in theory eventually get returned to me. I've fired off another telling them I've fulfilled my obligations and given them 30 days notice so I'm cancelling the direct debit. It's not my problem if they refused the letter or RoyalMail screwed up. I included the previous letter also. This time it's gone 1st class, not recorded, so I'll have no proof it's been delivered but maybe they'll accept it this time.