Quote:
Originally Posted by dcclanuk
I called 151... some very helpful [British] TS picked up. He ran some checks, to see if he could find a fault on the line... he couldnt.
He has passed it onto 2nd level support, and it should be fixed within 24-48 hours.
Phone was picked up pretty quickly too~ 3 mins!
Now lets just hope it gets fixed.... the funniest part was when he asked me if I had any Voicemails, hahaha... 
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it does sometimes get stuck, can't remember why tho.
They should be able to get it sorted for you.
EDIT: Didn't notice this was the Vm fixed phone services.. I was commenting on the BT 1571...