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_ST · 22-05-2007, 09:10

Hi, still getting really bad pings between 4pm and midnight anytime before or after this time get a ping of 20 -30. So i ring VM and eventually after saying that there is no problem with the network i say shall i send a traceroute.

So i now send the traceroute and the lady from india clearly has not bothered to even look at it, as another CS rep tells me.

Anyway VM look at the traceroute and tell me that even tho the numbers get up into the 200s that it does not mean it is there fault as it has left the VM server. He then said i should contact the gaming server. he states even though it hits 70 on ntl server that is fine, well guess what it aint it jumps to that peak and makes gaming nearly impossible, and for the rest of the year it has been 20-30 even on massivley crowded servers so it is not acceptable to me.

I have tried over 30 servers and i always get a high ping. So can all the 30 plus servers be screwed up, if that was the case everyone on that server would surely get bad pings too?

http://homepage.ntlworld.com/l.bunton/tracert2.JPG

I get this every year for the last for years and was told last year that it was oversubscription to an UBR.

I am about to give up as why pay for a service that i cannot use properley.

22-05-2007, 09:10	#1
_ST Inactive Join Date: May 2007 Posts: 5	Pings and traceroutes Hi, still getting really bad pings between 4pm and midnight anytime before or after this time get a ping of 20 -30. So i ring VM and eventually after saying that there is no problem with the network i say shall i send a traceroute. So i now send the traceroute and the lady from india clearly has not bothered to even look at it, as another CS rep tells me. Anyway VM look at the traceroute and tell me that even tho the numbers get up into the 200s that it does not mean it is there fault as it has left the VM server. He then said i should contact the gaming server. he states even though it hits 70 on ntl server that is fine, well guess what it aint it jumps to that peak and makes gaming nearly impossible, and for the rest of the year it has been 20-30 even on massivley crowded servers so it is not acceptable to me. I have tried over 30 servers and i always get a high ping. So can all the 30 plus servers be screwed up, if that was the case everyone on that server would surely get bad pings too? http://homepage.ntlworld.com/l.bunton/tracert2.JPG I get this every year for the last for years and was told last year that it was oversubscription to an UBR. I am about to give up as why pay for a service that i cannot use properley.