Quote:
Originally Posted by alferret
TPS works to, were signed up and have been for about a year, although the odd one gets through we just ask them for the company their phoning on behalf of, their name, where they got our number from and that we will be reporting them for un-solicited calls. They dont phone back.
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TPS only works for sales calls from a company you haven't given consent to be called by, though. If the call's not a sales call, and/or from a company you have consented to be contacted by (eg by (not) ticking a box on a form) then TPS doesn't cover the call...
Amazing how many times I've said that on here and other forums.
TPS numbers can still be called by, for example.
- people who aren't selling anything eg market researchers
- companies who you already have dealings with (say V/M or sky) and who you have given your permission for them to contact you, by ticking a box saying they can, or not ticking a box saying they can't.
because neither call is an unsolicited sales call. A company who is selling, who you have not consented to call you, is obviously in breach.
It stops the bulk, but it's not a catch all service. Plus, it's quite difficult to complain - you need a lot of details about the company you're reporting, call logs and recorded evidence, usually. And TPS is actually ran by the DMA who are in marketing...