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helmutcheese · 20-05-2007, 15:01

BTW I passed on the above Green Box issue but due to lack on info cant do much, the woman on the free call to 150 option 3 then 3 told me its a fault and to tell you to freephone faults using same menu system and give more details of area, she stated it will not be India you will talk to.

Edit, I can get you a free number from any landline 1min.

Edit2, Can only get this and its a local number:

Faults & Broadband support
If you are calling from a BT or other landline: 0845 454 1111
If you are calling from a Virgin Media landline: 151 (FREE)

As its not your fault ask them for a credit towards your next bill, they will probably give you Ã‚Â£5 or Ã‚Â£10 for your help.

20-05-2007, 15:01	#15
helmutcheese Permanently Banned Join Date: May 2007 Posts: 155	Re: Connection Problems BTW I passed on the above Green Box issue but due to lack on info cant do much, the woman on the free call to 150 option 3 then 3 told me its a fault and to tell you to freephone faults using same menu system and give more details of area, she stated it will not be India you will talk to. Edit, I can get you a free number from any landline 1min. Edit2, Can only get this and its a local number: Faults & Broadband support If you are calling from a BT or other landline: 0845 454 1111 If you are calling from a Virgin Media landline: 151 (FREE) As its not your fault ask them for a credit towards your next bill, they will probably give you Ã‚Â£5 or Ã‚Â£10 for your help.