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ShellfishUK · 19-05-2007, 07:41

Well this is interesting.

I had an upgrade from 4Meg to 10Meg last week, and every night when I got in from work I was only getting 1.5Meg max - prior to this I was getting 4Meg easily to local connections.

I phoned tech support and they got me to run through tests for an hour over the phone before booking out a tech to come and check my connection next tuesday - they never even mentioned any traffic monitoring.

Then I noticed this morning that I am indeed getting 10Meg, so it appears to be ok during the day and dire at night. As the tech is coming out tuesday morning, I assume it will be ok when he comes out, so should I cancel that?

So all in all I upgraded my service from 4-10 Meg and went from 4-1.5 Meg at the times I use it the most! Also, isn't this traffic monitoring only supposed to cut you to 5Meg from 10?

What a mess! Why have I upgraded for less speed?

19-05-2007, 07:41	#7
ShellfishUK Inactive Join Date: May 2007 Posts: 7	Re: Nottingham (ng16) SLOW Well this is interesting. I had an upgrade from 4Meg to 10Meg last week, and every night when I got in from work I was only getting 1.5Meg max - prior to this I was getting 4Meg easily to local connections. I phoned tech support and they got me to run through tests for an hour over the phone before booking out a tech to come and check my connection next tuesday - they never even mentioned any traffic monitoring. Then I noticed this morning that I am indeed getting 10Meg, so it appears to be ok during the day and dire at night. As the tech is coming out tuesday morning, I assume it will be ok when he comes out, so should I cancel that? So all in all I upgraded my service from 4-10 Meg and went from 4-1.5 Meg at the times I use it the most! Also, isn't this traffic monitoring only supposed to cut you to 5Meg from 10? What a mess! Why have I upgraded for less speed?