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Originally Posted by Neil
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The staff in their shops don`t seem that much better either. Out of the blue I got a marketing call from 3 about a week back offering me a free upgrade to my phone if I stay with them another 12 months. I had the same "discussion" with both the guy on the phone and subsequently someone in the 3 shop in Reading, how can they consider a phone to be an upgrade if it offers less functionality than the phone I already have. Half the RAM, no bluetooth, but apparently because it is a slightly smaller phone they consider that to be an upgrade. I don`t think the salesmen can cope when you tell them that the looks of the phone aren`t in any way important, what it can do is.