[geoffn]

Hi folks. I have tried to read all posts on this topic but am still stuck. I am connecting via ntl cable line (broadband modem). I have tried using cmd line (ftp - open upload.ntlworld.com). Response is "cannot connect, unknown error no". Using terrapin, I get "login rejected by server". Using MS Publisher I get "cannot connect to server on computer upload.ntlworld.com". I am aware of password issues and, although I have changed email password, I still know my original ntl password. It doesn't seem to be the issues as I don't get as far as password request.

I am running a firewall, zonealarm. I have put upload.ntlworld.com into trusted zone and turned off firewall for trusted zone. I have given cmd and ftp (and the other programmes) permission to access internet. No succes. I have tried disabling firewall, still no success.

I guess it is not an ntl problem, as others seem able to access their space. But I am at a loss what to do next. Any ideas would be very gratefully received.

Geoffn