Quote:
Originally Posted by papa smurf
i agee, but a phone call would suffice no need for all the rubbish about engineers
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Faults guys get this all the time too... so it's not just engineers however you guys often get it face to face which is never good. It does nothing to make people go the extra mile to help customers like that.
To the OP... CALL FAULTS, this is the only way to get things sorted, make sure the whole of India know you on a first name basis and don't give up. But please try to treat them with a little respect or your not going to get anywhere,
Good luck.