Quote:
Originally Posted by LenMackin
I have now posted a complaint online to http://www.ispa.org.uk/ and last night I posted an online complaint to the advertising standards agency re the VM website that is 'economical with the truth' on the issue of traffic shaping. No matter what people say, effectively ALL users are having their service reduced by half for 8 hours per day - these are peak hours not midnight till 8am. This means that the majority of folks who get home after work, probably 6pm onwards and even those coming from school/college will be hit. By the time the speeds are reset its bedtime. Mine has been hit for the last two nights. Pathetic.
Lets put this another way, 40 hours each week we will suffer half speed. 160 hours each month (assuming that the weekends are not affected). A full year by my calculations equates to 1920 hours of reduced bandwidth. Thats 80 DAYS PER YEAR!! Think about it. Seems to me that VM are paying for their 20 mb speed increase by cutting back elsewhere. Bit like the chancellor with taxation - give some - take loads! If we all complain now we can get this sorted. Chances are that VM are testing the waters to see what we will accept. Accept nowt I say 
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it's not all users, only the users that go over the limit - I for one am very unlikely to go over that limit & to be honest I don't think your complaints will get far