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Raistlin · 09-05-2007, 16:34

Can't say I'm surprised to hear this. I can't help but feel that the implication that *all* PC World staff are 'muppets' is a little unfair - admittedly this particular member of staff probably *is*, but that doesn't mean that they all are.

Suggest your friend simply return it to PC World, get a refund (it isn't suitable for the specified need that he made the sales person aware of at the point of purchase), and take your money somewhere else.

They shouldn't refuse your friend a refund provided that he states his case firmly, and sticks to the facts.

Once you've got the refund in your hands, write a nice letter to PC World's head office and explain calmly and factualy what happened and that it resulted in you getting a full refund.

Now take your money somewhere else. Arguably, since you know exactly what you want, you will probably find that you get a better deal shopping online.

09-05-2007, 16:34	#3
Raistlin Inactive Join Date: Feb 2004 Location: There's no place like 127.0.0.1 Services: Depends on the person and the price they're offering Posts: 12,384	Re: PC world muppets! Can't say I'm surprised to hear this. I can't help but feel that the implication that all PC World staff are 'muppets' is a little unfair - admittedly this particular member of staff probably is, but that doesn't mean that they all are. Suggest your friend simply return it to PC World, get a refund (it isn't suitable for the specified need that he made the sales person aware of at the point of purchase), and take your money somewhere else. They shouldn't refuse your friend a refund provided that he states his case firmly, and sticks to the facts. Once you've got the refund in your hands, write a nice letter to PC World's head office and explain calmly and factualy what happened and that it resulted in you getting a full refund. Now take your money somewhere else. Arguably, since you know exactly what you want, you will probably find that you get a better deal shopping online.