Cable Forum - View Single Post - how about we start a campaign to let VM know that we DONT LIKE SHAPING

Merlin99uk · 09-05-2007, 08:15

Hi Zing,

Well some of us do understand the need for shaping, but you have to agree that Virgin are shooting themselves in the foot here.

It's blatantly obvious that the network is struggling, just look at the threads with people having problems (myself included) speeds have been atrocious over the past days.

We've been suffering speeds of down to around 200kb/s, some even lower, and this can't be the shaping, as that is only supposed to halve our speed. These speeds are happening from around 11 am, way outside the shaping hours.

There are without doubt many users who, due to work/family/whatever commitments are unable to surf during non-shaped hours.

Suggestions of downloading overnight, well that just costs more electricity for the user, and in this global warming world, shouldn't we be trying to save electricity?

Virgin should stop the ads in the Media claiming to be "Broadband without limits", this is clearly no longer the case. There are limits now, limited speeds when exceeding certain download amounts.

The limits imposed, 350Mb, 750Mb and 3Gb, well they are just plain stupid limits, you know yourself how big media clips, webisodes, film trailers, game updates etc, can be.

I know the idea is to stop the leechers, and I'm be for that, but the way they are trying to do it, isn't going to work, and we normal surfers are suffering badly from the network not coping. There is simply too much high size content on the net nowadays for these newly imposed caps to be realistic.

Ok admittedly, most won't be downloading that every day, but my point is shouldn't they get the network sorted by other means before limiting us with shaping, just to claim they have a 20Mb line? That is so obviously a marketing strategy.

As for the top 5% of downloaders who will be shaped, will they be notified ?

The T&C's say that users will be notified of changes. Did anyone get an email with the changes ? Just putting the changes on the site and hoping everyone will read them, that is not "notifying" to me.

It isn't that hard for a company like Virgin to mass email all users with the new T&C's, at least then they could honestly say that they have notified all users.

Those are just a few points that I think are valid.

09-05-2007, 08:15	#18
Merlin99uk Inactive Join Date: Dec 2005 Location: Huddersfield Services: NTL 4Mb Sky HD Posts: 85	Re: how about we start a campaign to let VM know that we DONT LIKE SHAPING Hi Zing, Well some of us do understand the need for shaping, but you have to agree that Virgin are shooting themselves in the foot here. It's blatantly obvious that the network is struggling, just look at the threads with people having problems (myself included) speeds have been atrocious over the past days. We've been suffering speeds of down to around 200kb/s, some even lower, and this can't be the shaping, as that is only supposed to halve our speed. These speeds are happening from around 11 am, way outside the shaping hours. There are without doubt many users who, due to work/family/whatever commitments are unable to surf during non-shaped hours. Suggestions of downloading overnight, well that just costs more electricity for the user, and in this global warming world, shouldn't we be trying to save electricity? Virgin should stop the ads in the Media claiming to be "Broadband without limits", this is clearly no longer the case. There are limits now, limited speeds when exceeding certain download amounts. The limits imposed, 350Mb, 750Mb and 3Gb, well they are just plain stupid limits, you know yourself how big media clips, webisodes, film trailers, game updates etc, can be. I know the idea is to stop the leechers, and I'm be for that, but the way they are trying to do it, isn't going to work, and we normal surfers are suffering badly from the network not coping. There is simply too much high size content on the net nowadays for these newly imposed caps to be realistic. Ok admittedly, most won't be downloading that every day, but my point is shouldn't they get the network sorted by other means before limiting us with shaping, just to claim they have a 20Mb line? That is so obviously a marketing strategy. As for the top 5% of downloaders who will be shaped, will they be notified ? The T&C's say that users will be notified of changes. Did anyone get an email with the changes ? Just putting the changes on the site and hoping everyone will read them, that is not "notifying" to me. It isn't that hard for a company like Virgin to mass email all users with the new T&C's, at least then they could honestly say that they have notified all users. Those are just a few points that I think are valid.