[typerterror]

so i call disconnections as i don't get a call back (surprise)

and an hour later after finally on the phone to an ENGLISH person who wasn't reading from a script I'm now sorted and working fine!

Why can't this be done first time, instead of having to wait a week and getting stressed by the script readers and threatening to cancel my services to finally get a result in under an hour!

From now on i'll bypass customer services and go straight through to disconnections!