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Old 01-05-2007, 11:27   #1
mikejones_uk
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Join Date: Dec 2003
Location: Swindon SN1
Age: 58
Services: VM Broadband 10Meg VM Land line
Posts: 12
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Unhappy Phone Not Working Correctly

I have a strange issue with my phone, and I was wondering if anyone can shed any light on the problem, or may have experienced similar symptoms.
The issue started yesterday evening (30th April), when I attempted to make a call out. Note I'm using a BT Synergy 3200 cordless phone.
Symptoms as follows:
I type the number in, but upon pressing the handset button to dial I get a dial tone, followed by the bleepy-bleepys as it attempts to dial the number, Then I just get a constant beep tone!
Trying to phone my landline from my mobile I get a "Number not in use message"
I've unplugged the only other device that was plugged into the socket, which was an old analogue modem. Now it's just the phone plugged in without any splitters etc.
I've tried power-cycling the phone, but still no use!
The weird thing is I managed to phone VM's 151 number from the self same phone to report the fault with no problem. They've arranged an engineer visit, but not sure what that's going to solve! After all if I can call 151 what could the issue possibly be hardware wise.
I had a similar issue a few months ago where I couldn't make any outgoing calls. After calling 151 this turned out to be that a total block on all calls had been applied to my number. This was most odd and not something I'd done - and yes, I'm the sole occupant in my house!
I wonder if this could be the case again! Whatever the case it wasn't something noticed by VM's call centre when I reported the problem last night.

Any info would be much appreciated!
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