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Old 30-04-2007, 15:04   #5
V3n0m
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Join Date: Sep 2005
Location: Berkshire
Age: 57
Services: Digital TV NTL Phone 20MB Broadband
Posts: 54
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Re: Should I switch?

Customer service in my opinion has improved,you can actually speak to someone about your fault now within 1 minute...
But at the moment i would advise against it,reliability is not great,last month has been the worst,disconnects,huge lag,poor pings,dreadful for gaming and speedtest results show under 1 mb although i'm on 10mb,had several engineers out to look into this,engineer said it was a network problem and will be looked into over the next couple of days,1 week later still no change.
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