Quote:
Originally Posted by Diadem
very well as i said i had only been advised of this charge today. I thought the quick start was only for new services on accounts that already have had service's in the house/have just tv or phone. most people will not want to do this, I know meny people have gone for quick start when new to bbi and had to get a tech. cos they just did not know what they were doing
|
Well, if they don't know what they're doing & need a tech they shouldn't be surprised that they have to pay £25.
You're not paying for the modem, you're paying for the visit to install it.
If you want to upgrade to V+ you might expect to pay for a tech's visit to swap your box, so why should it be any different to upgrade your BBI?