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gavcradd · 28-04-2007, 17:00

Hi everyone... I've got a really strange problem with my Internet connection and phone line and Tiscali are less than useless with their Indian support centres, so I thought I'd try here. I've got Tiscali Talk as well as their Internet package, so I pay line rental to Tiscali not BT.

When I'm on the phone and Internet at the same time, I can hear my ADSL modem in the background; it's as though the filters aren't there. The person that I'm phoning can't hear it though.

I've tried all of the following :

*Bought new filters
*Swapped a filter with a friend for one that I know works (and mine worked for him)
*Tried a different modem
*Tried a different phone
*Unplugged all extensions + phones round the house
*Tried it directly to the master socket
*Taken the cover off the master socket to try the hidden socket
*Replaced the master socket (not sure I should have done this?)
*Replaced the phone junction box outside the house that the main line comes into (again, not sure I should have done this).

All without success, the bloody modem noise is STILL there. Any ideas?

28-04-2007, 17:00	#1
gavcradd Inactive Join Date: Apr 2007 Posts: 1	Hearing ADSL modem noise (Tiscali) Hi everyone... I've got a really strange problem with my Internet connection and phone line and Tiscali are less than useless with their Indian support centres, so I thought I'd try here. I've got Tiscali Talk as well as their Internet package, so I pay line rental to Tiscali not BT. When I'm on the phone and Internet at the same time, I can hear my ADSL modem in the background; it's as though the filters aren't there. The person that I'm phoning can't hear it though. I've tried all of the following : Bought new filters Swapped a filter with a friend for one that I know works (and mine worked for him) Tried a different modem Tried a different phone Unplugged all extensions + phones round the house Tried it directly to the master socket Taken the cover off the master socket to try the hidden socket Replaced the master socket (not sure I should have done this?) *Replaced the phone junction box outside the house that the main line comes into (again, not sure I should have done this). All without success, the bloody modem noise is STILL there. Any ideas?