Hello i hope i can get some satisfaction here "Just Call Me Mick"
Anyway i have been doing some tests and have had issues with speed for the past 4 months and have been fobbed off by blue yonder and now virgin
I had a new modem installed scientific atlanta 2100 and am still underwhelmed
I got back in touch with the virgin fob off department who assured me my connection is perfect i was still not convinced and they apparently put me through to an independent help site who assured me my connection was fine.
He said that with a 10Mbs connection i should get a download speed of up to 1024 kbs but anything over 700 was OK
I came here and have found a new test i did
Please note i am on the superfast 10Mbs connection
I have checked my modem here is what it reads
Name
WebSTAR EPC2100R2 Modem Serial Number 207752797
Cable Modem MAC Address **:**:**:**:**:**
Hardware Version 2.1
Software Version v2.0.2r1256-060303
Receive Power Level 2.7 dBmV
Transmit Power Level 57.5 dBmV
Cable Modem Status Operational
Your thoughts please
Phil_H