Quote:
Originally Posted by hokkers999
I just stopped by the relevant web page and it now says that if you need to upgrade then you have to pay £25
Don't think so somehow, I've had BB since 2000 when it was first available at the blistering speed of 512 kilobits.
Since then I've paid the best part of 2 grand just for the BB alone never mind the phone service.
Should VM try and actually charge me £25 then I'll be cutting back to the £18/month BB instead, saving me £19/month and after just 6 weeks and from then on VM will be out of pocket.
How dumb can you get, I was always taught in business that you looked after your loyal customers!
|
After complaints about the £25 charge. many the same as yours. they said that they will now be sending the modems that need upgrading to the customers that needed them free of charge. that's another thing that they're too busy to bother telling customers on that page. you really get the impression that nobody knows about PR at that company.