Cable Forum - View Single Post - browser hangs

ozsat · 26-04-2007, 17:24

Here is the problem.

Maybe once and hour during the day - and up to 10 times an hour at busy times - my browers hangs and reports that any website I try is unavailable. The problem clears after 10-30 seconds.

The wierd thing is the modem lights are all OK and that FTP and e-mail access continues to work during the 'hang' times.

We have four PCs running via a D-link router into an NTL250.

When using the router the 'hangs' are all at the same time - yet FTP and e-mail still work.

But the hanging still occurs it I plug any of the PCs direct into the cable modem.

NTL Tech. Support are not interested as I have a router - even though the router can be switched off.

They also want me to call when I'm having the problem - it occurs five times while on the 'phone to them in the most recent call - but the guy in India just wasn't going to budge from it being either a router or PC problem.

Any ideas before I switch to Sky/BT ?

26-04-2007, 17:24	#1
ozsat cf.mega poster Join Date: Nov 2003 Location: Oxford (area 31) Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, Freely HD, SkyQ (UHD), EEtv (UHD), DAB+ Posts: 2,085	browser hangs - any ideas? Here is the problem. Maybe once and hour during the day - and up to 10 times an hour at busy times - my browers hangs and reports that any website I try is unavailable. The problem clears after 10-30 seconds. The wierd thing is the modem lights are all OK and that FTP and e-mail access continues to work during the 'hang' times. We have four PCs running via a D-link router into an NTL250. When using the router the 'hangs' are all at the same time - yet FTP and e-mail still work. But the hanging still occurs it I plug any of the PCs direct into the cable modem. NTL Tech. Support are not interested as I have a router - even though the router can be switched off. They also want me to call when I'm having the problem - it occurs five times while on the 'phone to them in the most recent call - but the guy in India just wasn't going to budge from it being either a router or PC problem. Any ideas before I switch to Sky/BT ?