Quote:
Originally Posted by ntl engineer
i rang them up direct and they sort it out foryou the and they will get the money back for you i rang them 2 weeks ago and they rang me friday to say that they are goin to put £1200 back into my bank account and today it was in good lads here is the number to ring 08450801800but ring b4 they agree settlement with the banks
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That number is for the F.O.S.
http://www.financial-ombudsman.org.uk/
It is one of the ways of getting your charges back. I have heard it takes a little longer than the court route.